{"title":"IT, DevOps \u0026 Service Management","description":"\u003ch2\u003eIT DevOps Service Management Certifications\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eIT DevOps Service Management\u003c\/strong\u003e certifications from \u003ca href=\"https:\/\/certiprof.com\" target=\"_self\" title=\"Certiprof\"\u003eCertiprof\u003c\/a\u003e help professionals build skills for technology operations, digital services, and continuous improvement.\u003c\/p\u003e\n\u003cp\u003eThis collection includes certification exams focused on DevOps, IT service management, service quality, automation, collaboration, and business value delivery.\u003c\/p\u003e\n\u003cp\u003eA \u003cstrong\u003eDevOps certification\u003c\/strong\u003e can support professionals in software delivery, deployment practices, cloud environments, and cross-functional teams.\u003c\/p\u003e\n\u003cp\u003eAn \u003cstrong\u003eIT service management certification\u003c\/strong\u003e helps learners understand how to design, deliver, support, and improve technology services.\u003c\/p\u003e\n\u003cp\u003eA \u003cstrong\u003eservice management certification\u003c\/strong\u003e is useful for roles in service operations, customer experience, incident response, and change management.\u003c\/p\u003e\n\u003cp\u003eA \u003cstrong\u003eDevOps Foundation certification\u003c\/strong\u003e can help beginners understand core principles before moving into advanced IT or operations roles.\u003c\/p\u003e\n\u003cp\u003eAn \u003cstrong\u003eIT management certification\u003c\/strong\u003e can strengthen skills in planning, governance, service performance, and digital team coordination.\u003c\/p\u003e\n\u003cp\u003eTo learn more about IT service management, review \u003ca href=\"https:\/\/www.axelos.com\/resource-hub\/blog\/what-is-it-service-management\" target=\"_blank\" rel=\"noopener\" title=\"AXELOS IT service management overview\"\u003eAXELOS IT service management overview\u003c\/a\u003e.\u003c\/p\u003e\n\u003cp\u003eExplore this collection to choose the certification that fits your goals. Strengthen your technology skills and advance your career with Certiprof.\u003c\/p\u003e","products":[{"product_id":"agile-coach-professional-certificate-acpc","title":"Agile Coach Professional Certificate – ACPC™ | CertiProf","description":"","brand":"Certiprof","offers":[{"title":"English","offer_id":32820693237859,"sku":"","price":180.0,"currency_code":"USD","in_stock":true},{"title":"Portuguese","offer_id":32820693270627,"sku":"","price":180.0,"currency_code":"USD","in_stock":true},{"title":"Spanish","offer_id":32820693303395,"sku":"","price":180.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0299\/9215\/7283\/files\/Certiprof_Agile_Coach_badge.webp?v=1777057070"},{"product_id":"devops-essentials-professional-certificate-depc-r","title":"DevOps Essentials Professional Certification – DEPC® | CertiProf","description":"","brand":"Certiprof","offers":[{"title":"English","offer_id":32820809269347,"sku":"","price":120.0,"currency_code":"USD","in_stock":true},{"title":"Portuguese","offer_id":32820809302115,"sku":"","price":120.0,"currency_code":"USD","in_stock":true},{"title":"Spanish","offer_id":32820809334883,"sku":"","price":120.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0299\/9215\/7283\/files\/Certiprof_Devops_Essentials_badge.webp?v=1777323789"},{"product_id":"service-desk-leader-professional-certificate-sdlpc","title":"Service Desk Leader Professional Certification – SDLPC™ | Certiprof","description":"","brand":"Certiprof","offers":[{"title":"Spanish","offer_id":32821045657699,"sku":"","price":120.0,"currency_code":"USD","in_stock":true},{"title":"Portuguese","offer_id":44044066095358,"sku":"","price":120.0,"currency_code":"USD","in_stock":true},{"title":"English","offer_id":44044066226430,"sku":"","price":120.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0299\/9215\/7283\/files\/Certiprof_Service_Desk_Leader_badge.webp?v=1778014691"},{"product_id":"devops-culture-practitioner","title":"DevOps Culture Practitioner Certification – DCPC™ | CertiProf","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eThe DevOps Culture Practitioner Certification – DCPC™ validates your competencies in driving the human, organizational, and cultural dimensions of DevOps transformation. This certification demonstrates your ability to foster collaborative engineering cultures, dismantle organizational silos, and embed the behavioral and mindset shifts that make DevOps practices sustainable and high-performing — capabilities that are critical for organizations where technology transformation depends as much on people and culture as it does on tools and processes.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eDesigned for team leads, engineering managers, Scrum Masters, agile coaches, and transformation practitioners who operate at the intersection of people, process, and technology, the DCPC™ credential recognizes your capacity to lead cultural change, build psychologically safe delivery environments, and align teams around shared DevOps values and continuous improvement principles. Your competencies are validated against globally recognized DevOps culture frameworks — including the Three Ways of DevOps, the CALMS model, and team topology principles — positioning you as a trusted cultural change agent in high-performing technology organizations across the USA and global markets.\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWHY BECOME CERTIFIED?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eValidate globally recognized competencies in DevOps cultural transformation, team dynamics, and organizational change leadership\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eDemonstrate real-world capability to lead the human side of DevOps adoption — breaking down silos, building trust, and driving behavioral change across engineering teams\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eAlignment with internationally recognized DevOps culture frameworks including the CALMS model, the Three Ways of DevOps, Team Topologies, and agile organizational design principles\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eRecognized competence in psychological safety, blameless culture, shared ownership, and continuous learning — the behavioral foundations of high-performing DevOps teams\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eCareer differentiation for roles in DevOps coaching, engineering leadership, agile transformation, organizational development, and platform team facilitation\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eGlobal market positioning for professionals leading people-centered technology transformation in high-demand DevOps and agile environments across industries\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eSKILLS VALIDATION\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eAbility to assess organizational culture, identify DevOps adoption barriers, and design targeted change strategies that address human and structural resistance to transformation\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eCapability to apply the CALMS framework — Culture, Automation, Lean, Measurement, and Sharing — as a diagnostic and improvement model for DevOps organizational maturity\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eCompetence in building and sustaining psychologically safe team environments where experimentation, failure learning, and blameless post-mortems are embedded cultural norms\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eSkills to apply Team Topologies principles — stream-aligned, platform, enabling, and complicated-subsystem teams — to design organizational structures that optimize DevOps flow and reduce cognitive load\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eAbility to facilitate cross-functional collaboration between development, operations, security, and business teams by establishing shared goals, joint ownership models, and unified delivery 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environments where teams self-organize and continuously improve\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eCompetence in engaging executive sponsors, middle management, and technical leads to build organizational alignment and sustained investment in DevOps cultural transformation\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eEXAM DETAILS\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-pre-wrap leading-[1.7]\"\u003eExam Code: DCPC Format: Multiple choice Questions: 40 Passing Score: 32\/40 (80%) Duration: 60 minutes Exam Voucher Validity: 6 months\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eIMPORTANT\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eCandidates have up to 6 months to take the exam from the date of purchase.\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eExam vouchers are non-refundable once redeemed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eCERTIFICATION POLICY\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eAll CertiProf exams include one attempt. 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data-path-to-node=\"7\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,0,0\"\u003eValidate globally recognized competencies\u003c\/b\u003e in blockchain architecture and strategic deployment to stand out as a trusted expert in the global market.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,1,0\"\u003eDemonstrate real-world execution capability\u003c\/b\u003e by proving you can deploy secure decentralized solutions and drive measurable ROI for modern businesses.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"7,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"7,2,0\"\u003eAlignment with international standards\u003c\/b\u003e and cryptographic frameworks, ensuring your blockchain projects meet the highest global security 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to\u003c\/b\u003e design and deploy scalable blockchain architectures that align technical infrastructure with corporate goals and international standards.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10,1,0\"\u003eCapability to\u003c\/b\u003e identify and implement high-impact decentralized use cases, fostering a culture of innovation and rapid adaptation to disruptive tools.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10,2,0\"\u003eCompetence in\u003c\/b\u003e managing blockchain lifecycles using iterative development, ensuring constant inspection and adaptation of distributed ledger systems.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,3,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10,3,0\"\u003eSkills to\u003c\/b\u003e facilitate cross-functional collaboration between tech and business units, driving alignment, transparency, and high-speed productivity.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,4,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10,4,0\"\u003eAbility to\u003c\/b\u003e implement governance models to coordinate safe technology adoption while maintaining strategic flexibility and clear ethical direction.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,5,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10,5,0\"\u003eCompetence in\u003c\/b\u003e applying data-driven decision-making and systemic thinking to resolve complex security problems and lead teams through digital shifts.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"11\"\u003e\n\u003ch3 data-path-to-node=\"12\"\u003eExam Details\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"13\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"13\"\u003eExam Code:\u003c\/b\u003e BCPC\u003c\/li\u003e\n\u003cli data-path-to-node=\"14\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"14\"\u003eFormat:\u003c\/b\u003e Multiple choice\u003c\/li\u003e\n\u003cli data-path-to-node=\"15\"\u003e\n\u003cstrong\u003eQuestions: \u003c\/strong\u003e40 questions\u003c\/li\u003e\n\u003cli data-path-to-node=\"16\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"16\"\u003ePassing score:\u003c\/b\u003e 32\/40 (80%)\u003c\/li\u003e\n\u003cli data-path-to-node=\"17\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"17\"\u003eDuration:\u003c\/b\u003e 60 minutes\u003c\/li\u003e\n\u003cli data-path-to-node=\"18\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"18\"\u003eExam vouchers:\u003c\/b\u003e 6 Months\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"19\"\u003e\n\u003ch3 data-path-to-node=\"20\"\u003eImportant\u003c\/h3\u003e\n\u003cp 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If needed, you can unlock a retake option.\u003c\/p\u003e\n\u003chr data-path-to-node=\"26\"\u003e\n\u003ch3 data-path-to-node=\"27\"\u003eCertification Includes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"28,0,0\"\u003eOne Exam Attempt\u003c\/li\u003e\n\u003cli data-path-to-node=\"28,1,0\"\u003eDigital Badge issued by Badge Claimed\u003c\/li\u003e\n\u003cli data-path-to-node=\"28,2,0\"\u003eCertification valid for 3 years\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Certiprof","offers":[{"title":"Spanish","offer_id":39789371359415,"sku":"","price":150.0,"currency_code":"USD","in_stock":true},{"title":"English","offer_id":45756422717694,"sku":"","price":150.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0299\/9215\/7283\/files\/Certiprof_Blockchain_badge.webp?v=1777313530"},{"product_id":"help-desk-professional-certificate-hdpc","title":"Help Desk Professional Certification – HDPC™ | CertiProf","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eThe Help Desk Professional Certification – HDPC™ validates your competencies in IT support operations, service desk management, and end-user assistance across modern technology environments. 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Your competencies are validated against globally recognized IT service management best practices — including ITIL framework principles and HDI support standards — positioning you as a credible help desk professional ready to deliver measurable service quality across the USA and global markets.\u003c\/p\u003e\n\u003chr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\"\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eWHY BECOME CERTIFIED?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eValidate globally recognized competencies in IT help desk operations, incident management, and end-user technical support\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eDemonstrate real-world capability to diagnose technical issues, manage service requests, and maintain SLA compliance in high-volume support environments\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eAlignment with internationally recognized IT service management frameworks including ITIL 4, HDI support standards, and customer service excellence best practices\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eRecognized competence in iterative incident resolution, knowledge management, and continuous service improvement in agile IT support environments\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eCareer differentiation for roles in help desk support, IT service desk, technical support operations, and customer-facing IT service delivery\u003c\/li\u003e\n\u003cli class=\"whitespace-normal break-words pl-2\"\u003eGlobal market positioning for high-demand IT support positions across 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