
ISO 20000 Lead Auditor Certification (I20000LA™) | Certiprof
USD $180.00
Two attempts · Voucher valid 6 months
40
Questions
60
Minutes
80%
Pass score
Language:
What's Included with This Voucher
2 Official I20000LA™ Exam Attempts
Access to Certiprof's proctored online exam platform. Valid for 6 months from purchase.
Language Options
Select your preferred exam language when scheduling.
Digital Certification & LinkedIn Badge
Upon passing, receive your verifiable digital certificate and Open Badge.
Instant Results
Your score and pass/fail status are displayed immediately.
International Professional Certification
Earn a global credential that validates your knowledge and professional growth.
English & Spanish Support
Our support team answers eligibility and technical questions.
Certification Lifecycle
Your certification follows this timeline from purchase to renewal:
1
Purchase voucher
Receive voucher by email instantly.
2
Schedule & take exam
100% online, any day. Instant results.
3
Receive certification
Digital certification + LinkedIn badge issued. Valid 3 years.
ISO 20000 Lead Auditor Certification – I20000LA™ - Exam Specifications
- Official name
- ISO 20000 Lead Auditor Certification – I20000LA™
- Issuing organization
- Certiprof International
- Number of questions
- 40 multiple-choice questions
- Exam duration
- 60 minutes (1 hour)
- Minimum passing score
- 80% — 32 correct answers out of 40
- Scoring method
- Percentage score displayed immediately after submission
- Question format
- Multiple choice (one correct answer per question)
- Delivery mode
- 100% online with remote proctoring
- Languages available
- Multilingual
- Scheduling
- On-demand — schedule any day, anytime
- Certification validity
- 3 years from approval date
- Voucher validity
- 6 months from purchase date
- Mandatory prerequisites
- None
- Reference framework
- ISO 20000
- Retake policy
- Each retake requires a separate voucher
- Renewal requirement
- Renewal process required every 3 years
FAQs
Who should get CertiProf’s I20000LA certification?
CertiProf’s ISO 20000 Lead Auditor Certification (I20000LA™) is designed for professionals who need to lead external audits of an IT service management system under ISO/IEC 20000. If you already have auditing experience and are looking to develop leadership-level ITSM auditing skills, I20000LA is designed for this purpose.
What is required to pass CertiProf’s I20000LA certification?
Auditing experience and knowledge of ISO 20000 are recommended to pass CertiProf’s I20000LA certification, ideally having completed I20000IA. The exam evaluates external audit planning, team leadership, and the issuance of final conclusions regarding the IT service management system.
What does CertiProf’s I20000LA exam voucher include?
CertiProf’s I20000LA exam voucher includes one online exam attempt, access to the official study guide, and scheduling support. Upon passing, you receive a digital certification with a verifiable Credly badge that validates your ability to lead external ITSM audits.
What happens if I do not pass the I20000LA exam?
If you do not pass CertiProf’s I20000LA exam, you have a second attempt to take it again. We recommend strengthening your lead auditing and ISO 20000 knowledge before rescheduling.
How does the I20000LA certification compare with other ITSM auditing certifications?
CertiProf’s I20000LA certification stands out as the highest-level certification in ITSM auditing within CertiProf’s certification path, with a verifiable Credly badge. Unlike internal auditing certifications, I20000LA prepares you to lead external audits and issue conclusions to third parties.
Is CertiProf’s I20000LA certification worth the investment?
CertiProf’s I20000LA certification can be relevant if you want to lead ITSM audits at a professional level. The voucher is competitively priced for a lead auditor-level certification and supports a professional profile specialized in ISO 20000 auditing. If IT service management auditing is part of your career path, this certification can provide a formal credential for that specialization.