Become a Help Desk Professional Certificate.
Help Desk Professional Certificate. is available to take or re-take online, via CertiProf’s Examination Center.
The exam format is as follows:
• Multiple choice
• 40 questions
• 32 marks required to pass – 80%
• 60 minutes duration
• Closed book.
You will have two attempts within 180 calendar days after you receive your initial welcome email to pass the test at no cost.
Please read the following carefully before proceeding:
• You may take the exam immediately or within 6 months from payment date.
• Once the exam is purchased and taken you won’t be eligible for a refund.
The following browsers are supported:
• Internet Explorer – All Versions
• Google Chrome – All Versions