Do You Have Any Questions? Find Them Here!

You Can't Find Your answers? Call us at +1 (305) 676 - 7373 Or Email us at info@certiprof.com

Before You Buy a Certification

What are the available payment methods?

You can pay using credit card, debit card, PayPal or Google Pay.

Does the certificate include the exam only, or does it come with the material?

Our certificate package includes the student material (PDF Format) for self-study and the official online exam. If you don't pass the exam on the first take, you get a second chance at no cost.

Does CertiProf provide training or virtual classes?

CertiProf is an examining institute. Therefore, we do not provide training or courses. However, the cost of our certificate includes student material

I want to become a Partner. How can I do it?

CertiProf® Authorized Training Partners (ATP´s) are authorized organizations that offer all certifications available in CertiProf’s portfolio. ATP´s will enjoy these exclusive benefits. Please go to https://certiprof.com/pages/partners for more information.

I want to buy multiple certifications for my company or business. How do I get a discount?

For multiple certifications, please contact us directly at info@certiprof.com.

I bought a certification in the wrong language. How can I change it?

Please contact support at info@certiprof.com. Provide your order number, the certification name, and the language of your choice.

I'm getting an error when I try to make a payment. How can I resolve it?

First, contact your bank. Sometimes the transaction can get blocked due to international or virtual purchases. If everything is fine with your bank, contact support at info@certiprof.com

After you buy a certification

I made a purchase. When do I get access to my exam?

You will receive your material and access to your exam in 24 - 48 hours.

I made a purchase. When do I get access to my material?

You will receive your material and access to your exam in 24 - 48 hours.
How can I verify a certificate?

We are currently developing that feature on our website, and as soon as available, we will notify users through email. If you need this information now, companies, businesses, or third-party people can write us an email at info@certiprof.com to confirm if a certificate has been issued

Does your product come with a digital badge to share on LinkedIn?

Yes, In most cases, our certifications come with a digital badge generated automatically by Credly. The digital badge will get generated once you pass the exam. Note: Not all the certifications have a digital badge

What can I do if I don't receive my digital badge on Credly?

Please contact customer support at info@certiprof.com. Please provide the certification name, e-mail used, and your full name.

What can I do if I need a copy of my certificate?

Please request a copy of your certificate through customer support at info@certiprof.com. Provide the certification name, e-mail used, and your full name.

How many chances do I get to pass the exam?

You get two chances at no cost. Please contact info@certiprof.com to request your second chance.

How many days do I have to take my online exam?

From the moment you complete the purchase, you have 180 days to take your online exam

How do I report/claim my PDU´s?

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