
ISO 20000 Internal Auditor Certification (I20000IA™) | Certiprof
USD $180.00
Two attempts · Voucher valid 6 months
40
Questions
60
Minutes
80%
Pass score
Language:
What's Included with This Voucher
2 Official I20000IA™ Exam Attempts
Access to Certiprof's proctored online exam platform. Valid for 6 months from purchase.
Language Options
Select your preferred exam language when scheduling.
Digital Certification & LinkedIn Badge
Upon passing, receive your verifiable digital certificate and Open Badge.
Instant Results
Your score and pass/fail status are displayed immediately.
International Professional Certification
Earn a global credential that validates your knowledge and professional growth.
English & Spanish Support
Our support team answers eligibility and technical questions.
Certification Lifecycle
Your certification follows this timeline from purchase to renewal:
1
Purchase voucher
Receive voucher by email instantly.
2
Schedule & take exam
100% online, any day. Instant results.
3
Receive certification
Digital certification + LinkedIn badge issued. Valid 3 years.
ISO 20000 Internal Auditor Certification – I20000IA™ - Exam Specifications
- Official name
- ISO 20000 Internal Auditor Certification – I20000IA™
- Issuing organization
- Certiprof International
- Number of questions
- 40 multiple-choice questions
- Exam duration
- 60 minutes (1 hour)
- Minimum passing score
- 80% — 32 correct answers out of 40
- Scoring method
- Percentage score displayed immediately after submission
- Question format
- Multiple choice (one correct answer per question)
- Delivery mode
- 100% online with remote proctoring
- Languages available
- Multilingual
- Scheduling
- On-demand — schedule any day, anytime
- Certification validity
- 3 years from approval date
- Voucher validity
- 6 months from purchase date
- Mandatory prerequisites
- None
- Reference framework
- ISO 20000
- Retake policy
- Each retake requires a separate voucher
- Renewal requirement
- Renewal process required every 3 years
FAQs
Who should get CertiProf’s I20000IA certification?
CertiProf’s ISO 20000 Internal Auditor Certification (I20000IA™) is designed for professionals who need to assess the conformity and effectiveness of an IT service management system under ISO/IEC 20000. If you work in auditing, compliance, or IT and your organization is implementing ISO 20000, this certification prepares you for internal audits.
What is required to pass CertiProf’s I20000IA certification?
Knowledge of ISO 20000 is recommended to pass CertiProf’s I20000IA certification, ideally having completed I20000F. The exam evaluates internal auditing techniques, planning, execution, and reporting of findings related to the IT service management system.
What does CertiProf’s I20000IA exam voucher include?
CertiProf’s I20000IA exam voucher includes one online exam attempt, access to the official study guide, and scheduling support. Upon passing, you receive a digital certification with a verifiable Credly badge that validates your ability to conduct internal ITSM audits.
What happens if I do not pass the I20000IA exam?
If you do not pass CertiProf’s I20000IA exam, you have a second attempt to take it again. We recommend strengthening your internal auditing and ISO 20000 knowledge before rescheduling.
How does the I20000IA certification compare with other ITSM auditing certifications?
CertiProf’s I20000IA certification stands out for its specific focus on ITSM auditing under ISO 20000 and its verifiable Credly badge. Unlike general auditing certifications, I20000IA focuses exclusively on the assessment of IT service management systems.
Is CertiProf’s I20000IA certification worth the investment?
CertiProf’s I20000IA certification can be relevant if you need to audit IT service management systems. The voucher is competitively priced and supports a professional profile specialized in ITSM auditing. If your organization needs to meet ISO 20000 requirements, this certification can add value to your role as an internal auditing resource.