
ISO 20000 Foundation Certification (I20000F™) | Certiprof
USD $150.00
Two attempts · Voucher valid 6 months
40
Questions
60
Minutes
80%
Pass score
Language:
What's Included with This Voucher
2 Official I20000F™ Exam Attempts
Access to Certiprof's proctored online exam platform. Valid for 6 months from purchase.
Language Options
Select your preferred exam language when scheduling.
Digital Certification & LinkedIn Badge
Upon passing, receive your verifiable digital certificate and Open Badge.
Instant Results
Your score and pass/fail status are displayed immediately.
International Professional Certification
Earn a global credential that validates your knowledge and professional growth.
English & Spanish Support
Our support team answers eligibility and technical questions.
Certification Lifecycle
Your certification follows this timeline from purchase to renewal:
1
Purchase voucher
Receive voucher by email instantly.
2
Schedule & take exam
100% online, any day. Instant results.
3
Receive certification
Digital certification + LinkedIn badge issued. Valid 3 years.
ISO 20000 Foundation Certification – I20000F™ - Exam Specifications
- Official name
- ISO 20000 Foundation Certification – I20000F™
- Issuing organization
- Certiprof International
- Number of questions
- 40 multiple-choice questions
- Exam duration
- 60 minutes (1 hour)
- Minimum passing score
- 80% — 32 correct answers out of 40
- Scoring method
- Percentage score displayed immediately after submission
- Question format
- Multiple choice (one correct answer per question)
- Delivery mode
- 100% online with remote proctoring
- Languages available
- Multilingual
- Scheduling
- On-demand — schedule any day, anytime
- Certification validity
- 3 years from approval date
- Voucher validity
- 6 months from purchase date
- Mandatory prerequisites
- None
- Reference framework
- ISO 20000
- Retake policy
- Each retake requires a separate voucher
- Renewal requirement
- Renewal process required every 3 years
FAQs
Who should get CertiProf’s ISO 20000 Foundation certification?
CertiProf’s ISO 20000 Foundation Certification (I20000F™) is designed for professionals who need to understand the principles of an IT Service Management System (ITSM) in accordance with ISO/IEC 20000. If you work in IT support, IT services, or management and need a foundation in ITSM, this certification can serve as your starting point.
What is required to pass CertiProf’s I20000F certification?
No formal prerequisites are required to take CertiProf’s I20000F certification. The exam evaluates your understanding of ISO/IEC 20000, including its structure, processes, and benefits for organizations.
What does CertiProf’s I20000F exam voucher include?
CertiProf’s I20000F exam voucher includes one online exam attempt, access to the official study guide, and scheduling support. Upon passing, you receive a digital certification with a verifiable Credly badge that validates your understanding of ITSM fundamentals under ISO 20000.
What happens if I do not pass the I20000F exam?
If you do not pass CertiProf’s I20000F exam, you have a second attempt to take it again. We recommend reviewing the ISO 20000 study content before rescheduling.
How does the I20000F certification compare with other ITSM certifications?
CertiProf’s I20000F certification stands out for its accessibility and international recognition, along with a verifiable Credly badge. Unlike more expensive ITSM certifications, I20000F provides a solid foundation in IT service management at a competitive price, with a multilingual exam and a 100% online process.
Is CertiProf’s I20000F certification worth the investment?
CertiProf’s I20000F certification can be relevant if you need a credential in IT service management. The voucher is competitively priced and supports professional profiles requiring knowledge of ISO 20000. If your organization manages critical IT services, this certification can add value to your professional profile.
Start Your Exam
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