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Fundação CertiProf certificada ISO/IEC 20000 (I20000F)

USD $130.00

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Two Exam Attempts

Digital Badge issued by Credly

Student Material

Certifications valid for 3 Years

Linguagem

Espanhol

English

Quantity

Get certified today and strengthen your knowledge in ISO 20000 fundamentals!

This certification provides fundamental knowledge of ISO/IEC 20000, focusing on IT Service Management Systems (SMS). Participants will learn best practices for service planning, delivery, and continuous improvement. The program covers key concepts such as IT governance, service lifecycle, and compliance requirements. Ideal for IT professionals, service managers, and auditors, this certification equips learners with the skills to implement and manage ISO 20000 frameworks effectively.

OVERVIEW
AUDIENCE
LEARNING OBJECTIVES

Become an ISO 20000 Foundation Certified

ISO/IEC 20000-1:2011 is a Service Management System (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain, and improve an SMS. The requirements include the design, transition, delivery, and improvement of services to fulfill agreed service requirements.

People interested in controlling the effectiveness of IT management systems implementations.

- Overview of ISO/IEC 20000.

- The schemes available for certification and qualification.

- Understand: The principles of IT Service Management

Access to all these benefits

Two exam attempts

Two chances to pass the exam are included.

Badge Digital EthicalHacking CEH Professional

Digital badge issued by Credly

Earn a globally recognizable and verifiable digital badge from Credly upon certification completion.

Material Student EthicalHacking CEH Professional

Student Materials

Access exclusive study materials designed to prepare you effectively for the exam.

Sample Exams

Practice with sample exams that mirror the real exam's structure and format.

Complement your professional profile